Customer Care

Thanks for purchasing our products at ThreeSixty.


Basketball Planters are handmade and ineligible for refunds as all sales are final. 


For all other items - in order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way. After we receive your item, our team of professionals will inspect it and process your refund.


The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement. If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.


If anything is unclear or you have more questions feel free to contact our customer support team by emailing Thank you!

Privacy & Safety

Protecting your information is our priority. This Statement of Privacy applies to ThreeSixty Home Goods and governs data collection and usage. The ThreeSixty Home Goods website is an E-Commerce site. By using the ThreeSixty Home Goods website, you consent to the data practices described in this statement.

In order to provide you with products and offered on our site, ThreeSixty Home Goods may collect personally identifiable information such as your: First and Last Name ​

  • First and Last Name ​

  • Mailing Address

  • E-Mail Address

  • Phone Number

If you purchase from ThreeSixty Home Goods' products, we collect billing and credit card information. This information is used to complete the purchase transaction.

We do not collect any personal information about you unless you voluntarily provide it to us. 

ThreeSixty collects and uses your personal information to operate its website and deliver the products you have requested. ThreeSixty Home Goods may also use your personally idendentifiable information to inform you of other products available from ThreeSixty Home Goods. 

ThreeSixty Home Goods does not sell, rent or lease its customer lists to third parties.

ThreeSixty Home Goods welcomes your questions or comments regarding this Statement of Privacy. 

Email address:

Wholesale Inquiries

For any retail or Wholesale inquiries, please contact us directly at

We look forward to partnering with you!

Payment Methods

Credit / Debit Cards


Offline Payments

Plant Care Guide 

Remove your plant from its growing container - remove excess soil from container and pour inside basketball. Fill the ball with soil until the fall is 60% full & place plant inside and fill with soil on both sides of the plant until compact. When watering, less is more.

Low light plants that are awesome for minimal care are pothos, snake plants or ferns. Medium light - maranta, philodendron, ivy and spider plants. And for bright light, we recommend jade, rhipsails or burro's tail.